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Box Office Information

The Box Office at the Grand Opera House is currently operating with a limited office team. In line with current guidance, we are not operating a customer-facing service, please telephone 02890 241919 between 9.00am and 5.00pm, Monday – Friday for all ticket purchases and enquiries.


You can still buy tickets, memberships and gift vouchers at goh.co.uk.


The Theatre is scheduled to reopen in March 2021


Due to the restoration, we are working with a limited staff team.  However we are still processing ticket purchases and we endeavour to print all tickets within 72 hours of booking and will post them to you directly. Tickets are collected by our postal courier on Tuesday and Thursday. There is no post on a Saturday. For further information, or to contact the Box Office outside of office hours, please use the Contact Us link at the bottom of this page or via our Facebook messaging facility.


Full details about accessibility, including our facilities, our Access for All Scheme and Accessible Performances can be found on our Accessibility Page.

Booking Fees

A per ticket booking fee of £1.75 will apply to phone bookings, online booking fees will be charged at £1.25 per ticket. There is no booking fee charge for in-person payments made at the Box Office counter in the Theatre foyer.

Standby Rates

When the Theatre reopens, for certain shows, we may have a stand-by rate available for senior citizens, students and unwaged. This rate is available from 6pm on the evening of the show and those wishing to avail of it must be able to produce suitable evidence to prove that they qualify for the discount.

In normal circumstances, we advise anyone wishing to avail of stand-by offers to call box office on 028 9024 1919 to confirm that it will be available for the evening that they wish to attend.


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