Facebook Twitter YouTube

Box Office Information


Click here to view the Seating Plan

The Box Office is open Monday - Friday, 9.30am - 5.30pm and Saturday, 9.30 - 5.00pm. The Box Office is closed on Sundays and opening hours vary on Bank Holidays. Tickets may be bought online, at the Box Office Counter in the theatre foyer, or by calling 028 9024 1919.

A dedicated text phone line is available on 028 9027 8578 and operates during Box Office opening hours. An induction loop system is also available at the Box Office Counter in the theatre foyer.

A per ticket booking fee of £1.25 will apply to all bookings with the exception of in-person payments made at the Box Office counter in the theatre foyer.

For certain shows, we may have a stand-by rate available for senior citizens, students and unwaged. This rate is available from 6pm on the evening of the show and those wishing to avail of it must be able to produce suitable evidence to prove that they qualify for the discount. We advise anyone wishing to avail of stand-by offers to call our box office on 028 9024 1919 to confirm that it will be available for the evening that they wish to attend.

We endeavour to print all tickets within 24 hours of booking and will post them to you directly. Tickets are collected by our postal courier each day, Monday to Friday. There is no post on a Saturday. Alternatively, you can collect your tickets from the Box Office Counter in the theatre foyer before the show. For further information, please contact Box Office on 028 9024 1919 or send an email to info@goh.co.uk.

Please choose from the following options to see a view of the stage from different areas of the auditorium:

  • Stalls (ground floor)View
  • Grand Circle (first floor mezzanine)View
  • Upper Circle (first floor)View
  • Gods (second floor)View
  • BoxesView
  • SlipsView
  • Restricted View seatView 

You can also view our 360 degree virtual tour of the auditorium. Or view the seating plan View

The Grand Opera House has introduced an Access for All membership scheme. Please help us to help you by joining this membership scheme if you have a disability so we can better serve your access requirements. Please download the Access for All Membership Form.

We have also introduced a customer Disability Advisory Group so that the opinions of those who matter most of all to us - our customers - can be heard and help to ensure that we truly are a theatre for everyone.

For further information on joining our Disability Advisory Group, please contact Aine Dolan, Community and Education Manager, on 028 9024 0411 or email adolan@goh.co.uk.

Access Facilities

There is level access to the front of the Grand Opera House, with lift access to all floors. Toilets are situated at every level and are equipped with grab rails, sink lever operated taps, low level mirrors and pull cord alarms.

We have several seats in the auditorium which can be removed to accommodate wheelchair users - please let us know when booking if you require a wheelchair user space. The Grand Opera House is equipped with an induction loop system - however, there are some dead spots. An infrared system is also available for the main auditorium for which headsets are available from the main foyer. Assistance Dogs are welcome.

We also have a member of staff trained in British Sign Language to Level 2. Large print, audio-taped and Braille versions of our season brochure are available on request.

The Grand Opera House hosts a number of signed, audio described and captioned performances. For further information, or if you require assistance booking tickets for an access performance, please contact Box Office on 028 9024 1919.

Audio Described Performance: Matthew Bourne's Swan Lake
Saturday 5 April at 2.30pm

Signed Performance: Dreamboats and Petticoats
Wednesday 12 March at 7.30pm

Audio Described Performance: Dreamboats and Petticoats
Saturday 15 March at 2.30pm

Captioned Performance: Dreamboats and Petticoats
Thursday 13 March at 7.30pm

Captioned Performance: Dirty Dancin’ in le Shebeen
Thursday 17th April, 7.30pm 

Signed Performance: Singin' in the Rain
Saturday 10 May at 7.30pm

Audio Described Performance: Singin' in the Rain
Tuesday 13 May at 7.30pm

Captioned Performance: Singin' in the Rain
Monday 12 May at 7.30pm

Captioned Performance: Birdsong
Thursday 26 June at 7.30pm

Audio Described Performance: Birdsong
Saturday 28 June at 2.30pm

Signed Performance: Dirty Dancing
Tuesday 5 August at 7.30pm

Audio Described Performance: Dirty Dancing
Thursday 7 August at 7.30pm

Captioned Performance: Dirty Dancing
Wednesday 13 August at 7.30pm


Audio Described Performance: Shrek The Musical
Tuesday 14 October at 7.30pm

Captioned Performance: Shrek The Musical
Thursday 16 October at 7.30pm 



  • Art Council