Click here to view the Seating Plan
The Box Office is open Monday - Friday, 9.30am - 5.30pm and Saturday, 9.30 - 5.00pm. The Box Office is closed on Sundays and opening hours vary on Bank Holidays. Tickets may be bought online, at the Box Office Counter in the theatre foyer, or by calling 028 9024 1919.
You can talk to a member of the Box Office team during Box Office opening hours on the online messenger Zopim. An induction loop system is also available at the Box Office Counter in the theatre foyer.
A per ticket booking fee of £1.25 will apply to all bookings with the exception of in-person payments made at the Box Office counter in the theatre foyer.
For certain shows, we may have a stand-by rate available for senior citizens, students and unwaged. This rate is available from 6pm on the evening of the show and those wishing to avail of it must be able to produce suitable evidence to prove that they qualify for the discount. We advise anyone wishing to avail of stand-by offers to call our box office on 028 9024 1919 to confirm that it will be available for the evening that they wish to attend.
We endeavour to print all tickets within 24 hours of booking and will post them to you directly. Tickets are collected by our postal courier each day, Monday to Friday. There is no post on a Saturday. Alternatively, you can collect your tickets from the Box Office Counter in the theatre foyer before the show. For further information, please contact Box Office on 028 9024 1919 or send an email to firstname.lastname@example.org.
Please choose from the following options to see a view of the stage from different areas of the auditorium:
- Stalls (ground floor)View
- Grand Circle (first floor mezzanine)View
- Upper Circle (first floor)View
- Gods (second floor)View
- Restricted View seatView
You can also view our 360 degree virtual tour of the auditorium. Or view the seating plan View
The Grand Opera House has introduced an Access for All membership scheme. Please help us to help you by joining this membership scheme if you have a disability so we can better serve your access requirements. Please download the Access for All Membership Form.
We have also introduced a customer Disability Advisory Group so that the opinions of those who matter most of all to us - our customers - can be heard and help to ensure that we truly are a theatre for everyone.
For further information on joining our Disability Advisory Group, please contact Aine Dolan, Community and Education Manager, on 028 9024 0411 or email email@example.com.
There is level access to the front of the Grand Opera House, with lift access to all floors. Toilets are situated at every level and are equipped with grab rails, sink lever operated taps, low level mirrors and pull cord alarms.
We have several seats in the auditorium which can be removed to accommodate wheelchair users - please let us know when booking if you require a wheelchair user space.
The Grand Opera House is equipped with an induction loop system - however, there are some dead spots. An infrared system is also available for the main auditorium for which headsets are available from the main foyer. Assistance Dogs are welcome.
We also have a member of staff trained in British Sign Language to Level 2.
Large print, audio-taped and Braille versions of our season brochure are available on request.
The Grand Opera House hosts a number of signed, audio described and captioned performances. For further information, or if you require assistance booking tickets for an access performance, please contact Box Office on 028 9024 1919.
Shrek the Musical
Audio Described: Tuesday 14th October, 7.00pm
Captioned: Thursday 16th October, 7.00pm
Signed: Wednesday 15 October at 7.00pm
One Man Two Guvnors
Captioned: Thursday 13th Nov 7.30pm
Audio Described: Sat 15th Nov, 2.30pm
Signed: Wed 12th Nov 7.30pm
Captioned: Wed 7th Jan, 2015, 7pm
Audio Described: Thursday 8th January 2015, 7pm preceded by a Touch tour
Audio Described: Sun 4th Jan 1.30pm
Signed: Monday 22 December at 7.00pm
Jesus Christ Superstar
Captioned: Tuesday 24th Feb, 7.30pm
Audio Described: Wednesday 25th Feb, 7.30pm
Signed: Saturday 28th February 2.30pm
Jeeves & Wooster
Captioned: Thursday 26th March, 7.30pm
Captioned: Wednesday 6th May, 7.30pm